ASOA Course: Can We Talk?  Understanding Patient Perceptions

Monday, April 28, 2014: 3:30 PM-4:30 PM
Room 102A (Boston Convention and Exhibition Center)

Narrative Responses:

Course Description
Course will examine the importance of patient perception. Several incidents that have been encountered and how we were able to resolve issues to make it a Win-Win situation.

Instructor:
Angel Seymour