ASOA Course: Using Staffing Department Scorecards to Maximize Operational Efficiency

Sunday, April 27, 2014: 9:15 AM-10:15 AM
Room 108 (Boston Convention and Exhibition Center)

Narrative Responses:

Course Description
Course will introduce the topic of scorecards and dashboard reports as they relate to the ophthalmic practice. The presenters will highlight some simple, easy-to-track performance metrics and case studies that every department in the practice can use to identify operational strengths and weaknesses in order to increase operational efficiency.

Instructor:
Andrew Maller, MBA
Faculty:
Maureen L. Waddle