ASOA Course: Staff Training To Raise Perceived Value of Your Product Line

Monday, April 28, 2014: 1:00 PM-2:00 PM
Room 107C (Boston Convention and Exhibition Center)

Narrative Responses:

Course Description
Course will give techs, counselors and surgery schedulers the proper tools and scripts to increase patients' perceived value of premium product lines, including Laser Cataract Surgery, Multifocal Lenses, Toric Lenses and Laser Vision Correction. The presentation will include specific samples of pricing sheets, staff scripting and patient education videos

Instructor:
Michael W. Malley, BA