ASOA Course: Guide to a Memorable Customer Service Experience

Sunday, April 27, 2014: 1:00 PM-2:00 PM
Room 108 (Boston Convention and Exhibition Center)

Narrative Responses:

Course Description
Course will be an interactive lecture with a power point presentation and discussion about implementing a memorable customer service plan.  Participants will learn how to design a program, train and motivate staff members, evaluate the success of the program and bring customers back to their practice.

Instructor:
Mark N. King
See more of: ASOA Business Management Course