ASOA Course: Optical Turnaround Case Studies Part 1

Monday, April 28, 2014: 1:00 PM-2:00 PM
Room 107A (Boston Convention and Exhibition Center)

Narrative Responses:

Course Description
Course will describe multiple scenarios in which administrators took non-performing optical divisions and created high performing, lucrative optical businesses, through the application of standardized measurements and performance benchmarks, as well as staff and physician training, marketing and facility design.

Instructor:
James Dawes, MHA, CMPE, COE
Faculty:
Mark Johnson, ABOC, NCLEC and Nancy C. White, MA, COE