BUT...We Have Always Done it That Way

Sunday, April 19, 2015: 1:00 PM-2:00 PM
Room 29CD (San Diego Convention Center)

Course Description
Course will demonstrate why people tend to be resistant to change and why many practices are reluctant to change habits that work.  We will discuss why practices must modify work flows and schedules as well as strategies for incorporating the team to get on board the change train.

Jane T. Shuman, COT, COE, OCS