2015 ASCRS ASOA Symposium and Congress: ASOA Business Management Course

A17-2

Practice Management Boot Camp
Steven R. Robinson, COE, FASOA

A17-4

A17-6

Maximizing Leadership
Sondra Hoffman, COE, CPC, John Riordan and John S. Bell, MBA, COE, CMPE

A17-10

Moving Up Successfully: Skills for New Managers
Jane T. Shuman, COT, COE, OCS, Dianna E. Graves, BS Ed, COMT, Laurie K. Brown, MBA, COMT, COE, Tracy Farrington and Connie L. StClair, COE

A17-1

ICD-10 Implementation Training
Kevin J. Corcoran, COE, CPC, CPMA

A17-3

Healthcare the Disney Way: Powerful Principles to Boost Patient Satisfaction
Mark D. Jones

A17-7

COE Review Course Part 1
Steven R. Robinson, COE, FASOA, Kenneth E. Woodworth Jr., COMT, COE, Bruce Maller, Alan E. Reider, MPH, JD and Allison Shuren, MSN, JD

A17-9

Lean Management
Dennis McCafferty, MBA, COE

A18-401

Enforcement Trends in Physician Non-Compete Litigation Cases
Mathew Keiser, JD

A18-402

Audits and Appeals – What You Need to Know
Kirk A. Mack, COMT, COE, CPC, CPMA

A18-403

Megatrends: Ophthalmic Practice Management 2015 to 2020
John B. Pinto

A18-404

Retina 2015 and Beyond: Keys to Management Success
Jefferey T. Brockette, Warren E. Laurita, MBA, Linda R. Georgian, COE, William T. Koch, COA, COE, CPC and Angela M. Chambers, RN, MBA

A18-405

Decoding the Mystery of Buying Optical Frames
Suzi Martin, PhD

A18-406

CMS Regulatory Update and Survey Trends: Life Safety Code
William Everett Lindeman, AIA

A18-407

Developing a Strategic Plan to Guide Your Practice
Jill B. Maher, MA, COE

A18-408

Reach All Ages – How to Market Your Whole Practice
Cuinn Merrigan

A18-409

MU2 in 2015: Meeting the Difficult Measures
Jeff Grant and Paul M. Larson, MBA, COE

A18-456

COE Review Course Part 2
Kenneth E. Woodworth Jr., COMT, COE, Derek A. Preece, MBA, Maureen L. Waddle, Laurie K. Brown, MBA, COMT, COE, Candace S. Simerson, COE and Mary Pat Johnson, COMT, COE, CPC, CPMA

A18-501

Handling HR Headaches
Savory Turman, COMT

A18-502

ICD-10: The Countdown Begins
E. Ann Rose

A18-503

Ophthalmic Practices - Responding to Mega-Trends
Daniel D. Chambers, MBA, COE, Bruce Maller, Mark Rosenberg and Richard Edlow, OD

A18-504

Financial Management in a Retina Practice
Morgan L. Taylor III, CPA, COE

A18-505

The Human Resource Process and Your Optical Dispensary's Success
Arthur De Gennaro

A18-506

CMS Regulatory Update and Survey Trends: Operations
Regina Boore, RN, BSN, MS CASC

A18-507

SEO Oversite: How to Select the Best Firms to Design/Oversee Your Online Presence
John Berry and Jon M. Hoffenberg

A18-508

Keys to Building Your Referral Network
James A. Rienzo

A18-509

The Dark Side of EHRs - Medical Liability
Gerald Meltzer, MD and Kirk A. Mack, COMT, COE, CPC, CPMA

A18-601

An Administrator’s Guide to Practical Ophthalmology: Performing the History
Tamim Qaum, MD, COE

A18-601

The Top Five Employment Laws and Issues Facing your Medical Practice Today
Mathew Keiser, JD

A18-603

Improving Patient Flow
Sharon M. Brown, COT, COE and Lisa Miller, COMT, COE

A18-604

Developing a Successful Compliance Program in a Retina Practice
William T. Koch, COA, COE, CPC

A18-605

Optical Shop Sales Strategies for Today's Economy
Carolyn Salvato, ABO

A18-606

Building a Solid Risk Management/Compliance Program
Elethia Dean, RN, PhD

A18-607

Coping With the ACA – Issues and Strategies
Stephen C. Sheppard, CPA, COE and Kevin J. Corcoran, COE, CPC, CPMA

A18-608

How to Create a Buzz about New Technologies or Treatments in Your Practice
Joshua C Talkington

A18-609

Business Strategies for Today and Tomorrow
Peter Wasserman, MD, MBA

A19-101

Marketing, Social Media, and Regulatory Compliance
Nichole C. Geary, JD

A19-102

Puzzles and Solutions – Common Difficulties in Coding and Billing Ophthalmic Services
Laura Abrams and Patricia Kennedy, COMT, CPC, COE

A19-103

Conflict Resolution
Elethia Dean, RN, PhD

A19-104

Pearls of Payer Contracting
Angela M. Chambers, RN, MBA

A19-105

How to Choose your Optical Laboratory - "Your Best Partner"
Jerry A. Himes

A19-106

Is it Time to Develop an ASC? Part I: Strategic and Financial Considerations
Bruce Maller

A19-107

Protecting the Practice: Restrictions on Partners and Associates
Daniel M. Bernick, JD, MBA and Mark E. Kropiewnicki, JD, LLM

A19-108

Diversification in Online Marketing: Strategies to Strengthen Online Patient Acquisition
Ryan J. Miller

A19-109

Technician Scheduling: Snafus and Solutions
Emily M. Beem, BS, COA and Jacqueline Pereira, BS, COT

A19-110

The Social Circle: Tapping into Your Most Coveted Referrals
Kelsey Vaughan

A19-201

Compliance Quandaries
Alan E. Reider, MPH, JD and Donna M. McCune, CCS-P, COE, CPMA

A19-202

Internal Chart Auditing: Part 1
Mary Pat Johnson, COMT, COE, CPC, CPMA

A19-203

2015 ASOA Legislative and Regulatory Update
Nancey McCann

A19-204

Deciphering Retina Coding Controversies
Firas M Rahhal, MD and Kirk A. Mack, COMT, COE, CPC, CPMA

A19-205

The Path to Purchase and the Optical Dispensary
Arthur De Gennaro

A19-206

Is It Time to Develop an ASC? Part 2: Understanding the Development Process
Jeffery S. Eckert, AIA

A19-207

Buy-In and Pay-Out Arrangements for Ophthalmology Practices
Mark E. Kropiewnicki, JD, LLM and Daniel M. Bernick, JD, MBA

A19-208

World Class Customer Service....Is it Possible in a Medical Practice?
Steven R. Robinson, COE, FASOA

A19-209

The Soft Side of Ophthalmic Benchmarking; Utilizing Analytics to Improve Practice Performance
Sherri L. Boston, MBA, COE, OCS

A19-210

Are You Your Own Worst Enemy? Your Office is Efficient, Are You?
Joseph L. Sokol, MD

A19-301

How to Safeguard Your Practice From Employee Theft and Embezzlement
Jill B. Maher, MA, COE and Linda R. Georgian, COE

A19-302

Internal Chart Auditing: Part II
Mary Pat Johnson, COMT, COE, CPC, CPMA

A19-303

A Success At Failure
Dianna E. Graves, BS Ed, COMT

A19-304

Patient Collections: Critical for Today's Retina Practices
Lisa M. Gangi, COE

A19-305

Inventory Management: Best Practice Strategies
Carolyn Salvato, ABO

A19-306

The Rules, Regulations, and Complexities of ASC Pharmaceutical Compounding
Donald B. Holmes, MA, Todd D. Albertz and Rhonda J. Kurz, RN

A19-307

Handling Ancillary Businesses: ASC, Optical, Real Estate and Others
Daniel M. Bernick, JD, MBA and Mark E. Kropiewnicki, JD, LLM

A19-308

Event/Sponsorship Marketing: Tips to Make Your Sponsorship Dollars Equate to More Patients
Cuinn Merrigan

A19-309

Diagnosing Your Practice's Financial Status
James A. Rienzo

A19-401

Stupid Mistakes and Understandable Confusion: The Compliance Issues that Can Trip You Up
Alan E. Reider, MPH, JD and Allison Shuren, MSN, JD

A19-402

Modifiers – Getting it Right!
Donna M. McCune, CCS-P, COE, CPMA

A19-403

The Administrator's Role in Strategic Planning: Effective Preparation and Implementation
Maureen L. Waddle

A19-404

Documentation Dos and Don’ts in the Retina Practice
William T. Koch, COA, COE, CPC

A19-405

Is Optical Dispensing Right For My Practice?
Arthur De Gennaro

A19-406

BUT...We Have Always Done it That Way
Jane T. Shuman, COT, COE, OCS

A19-407

Selling your Ophthalmic Practice: From Valuation to Closing
Daniel M. Bernick, JD, MBA and Mark E. Kropiewnicki, JD, LLM

A19-408

Helping Patients Understand Elective Options in Cataract Surgery
Stacey Koch

A19-409

Meaningful Use - Getting in the Game...or Not!
Leslie MacKneer, Scott W. Peterson and Sonja Kratzer

A19-501

In the Crosshairs: What Happens When You Make a Mistake and Get Caught
Allison Shuren, MSN, JD

A19-502

Global Fee Periods - What's Covered, What's Not
E. Ann Rose

A19-503

A Multidisciplinary Approach to Time Management for Administrators and Managers
Tamim Qaum, MD, COE

A19-504

EHR Documentation and Compliance: The Retina Point of View
William T. Koch, COA, COE, CPC and Kirk A. Mack, COMT, COE, CPC, CPMA

A19-505

Low or No Cost Initiatives to Take Your Optical to the Next Level
Suzi Martin, PhD and Mark N. King

A19-506

Why Does that New Surgeon Down the Street Outrank Me on Google?
David W. Evans, PhD

A19-507

What's "Normal" for New Associate Employment Contract?
Mark E. Kropiewnicki, JD, LLM and Daniel M. Bernick, JD, MBA

A19-508

Learning How to Track and Maximize Your Online and Offline Marketing Efforts
Devin Butler

A19-509

I'm a Physician, Not an IT Person!
Scott W. Peterson

A19-510

Value Based Payment Modifiers
Ashley McGlone

A19-601

Update on the Affordable Care Act and ACOs
Bruce Maller and John S. Bell, MBA, COE, CMPE

A19-602

Things You Never Knew About Diagnostic Tests
Kirk A. Mack, COMT, COE, CPC, CPMA

A19-603

Authentic Team Leadership - Maslow's Hierarchy of Human Needs and Situational Leadership
Jon M. Hoffenberg and Ananth A. Ganesan

A19-604

Merging with a Hospital – Expect the Unexpected
Tracy L Winans, COE, COA, LDO and Mary Pat Johnson, COMT, COE, CPC, CPMA

A19-605

Optical Business Turnaround Case Study
James Dawes, MHA, CMPE, COE

A19-606

Meaningful Quality Assurance/Performance Improvement Activities
Lucy L. Silva, RN, BSN

A19-607

Buying Ophthalmology Practices: Current Opportunities
Mark E. Kropiewnicki, JD, LLM and Daniel M. Bernick, JD, MBA

A19-608

Eye Care Marketing: Social Media, Digital Communication, and Patient Preferences
Josh Rich

A19-609

Strategies for Maintaining Price Integrity for Elective Products and Services
Warren Luster

A20-101

Is Email Marketing Dead Or Alive and Prospering for Successful Practices?
Brandi Musgrave

A20-102

How Do You Know if Your Revenue Cycle Really is Efficient?
Jeff Grant

A20-103

What’s My Score? Introducing a New Administrator Effectiveness Assessment
John B. Pinto and Corinne Z. Wohl, MHSA, COE

A20-104

Tips for Effective Staff Training & Supervision
Craig N. Piso, PhD

A20-105

Optical Capture Rate: Embracing Your Optical from a Doctors Viewpoint
Carolyn Salvato, ABO and Joseph E Humble, MD

A20-106

Houston, We've Got a Problem: Investigating an Infection in the Ophthalmic ASC
Elethia Dean, RN, PhD

A20-107

The Big 10: The Most Important Metrics Your Practice Should Be Tracking
Andrew T. Maller, MBA, COE and Elizabeth Holloway, MA, PHR

A20-108

Patient Reviews: Good or Bad for Your Business?
Jill B. Maher, MA, COE

A20-109

Millennial Madness - Getting Back in the Game with 80 Million Millennials
Megan Mestas and Kelsey Vaughan

A20-201

Results and Analysis of the 2015 ASOA EHR Customer Satisfaction Survey
Caroline Bronaugh

A20-202

2015 Medicare Update
E. Ann Rose

A20-203

Succession Planning for Practice Administrators
Elizabeth Holloway, MA, PHR, Maureen L. Waddle and Andrew T. Maller, MBA, COE

A20-204

Physician Assistants: Are PA’s Right for Your Practice?
Paul M. Larson, MBA, COE

A20-205

Detecting and Preventing Fraud and Abuse in the Optical Dispensary
Pamela B Fritz

A20-206

Ask the ASC Administrative Experts - A Panel Discussion
Donald B. Holmes, MA, Daniel D. Chambers, MBA, COE, Maggie Lee Dean, CPC, CASCC and John R Grant III

A20-207

Count on Your People - It Makes Dollars and Sense!
Nancy J Riesz, MBA, ACC

A20-208

Surgical Counseling 201-Increasing Conversions for Premium Lenses and Refractive Surgery
Paul M. Stubenbordt

A20-209

Delegating Smartly
Sherri L. Boston, MBA, COE, OCS

A20-301

EHR Documentation – Avoiding the Hazards
Tracy J. Kenniff, MBA and Donna M. McCune, CCS-P, COE, CPMA

A20-302

An Administrator’s Guide to ICD-10 Mapping: Map Your Future Before it Maps You!
Tamim Qaum, MD, COE

A20-303

Becoming a More Effective Change Agent
John B. Pinto, Craig N. Piso, PhD and Corinne Z. Wohl, MHSA, COE

A20-304

Making a Compliance Plan Work in Your Practice
Sandra Gail Barrett, COE, CPSS and Mary Pat Johnson, COMT, COE, CPC, CPMA

A20-305

Reimbursement Compliance Issues in the Optical Dispensary
Carolyn Salvato, ABO and Kevin J. Corcoran, COE, CPC, CPMA

A20-306

Ask the ASC Clinical Experts - A Panel Discussion
Regina Boore, RN, BSN, MS CASC, Vanessa Nicole Towers, BSN and Lucy L. Silva, RN, BSN

A20-308

To Buy or Not to Buy: Crossroads of Laser Cataract Surgery
Cory J. Pickett, BS and Michael W. Malley, BA

A20-309

Giving Back: How Sponsorships and Philanthropy Create Brand Distinction
Julie Gough, MS

A20- 307

Get Answers from Seasoned Administrators
John S. Bell, MBA, COE, CMPE, Kenneth E. Woodworth Jr., COMT, COE, Daniel D. Chambers, MBA, COE, Candace S. Simerson, COE, Laurie K. Brown, MBA, COMT, COE and Steven R. Robinson, COE, FASOA

A20-401

Ethically Speaking
Dianna E. Graves, BS Ed, COMT

A20-402

Co-management: Improve Communications with Your Provider Network
Deanna Calleen Heisey, COE COT and Mary Pat Johnson, COMT, COE, CPC, CPMA

A20-403

Communication Differences Between Men and Women
Sherri L. Boston, MBA, COE, OCS

A20-404

Financial Benchmarking 2.0 - Creating Meaningful Change in Your Practice
Andrew T. Maller, MBA, COE and Maureen L. Waddle

A20-405

Designing a Functional and Profitable Optical
Dan Sloan, BS and Richard J. Winig

A20-406

Nursing Documentation in the ASC
Crissy Benze, RN, BSN