World Class Customer Service....Is it Possible in a Medical Practice?

Sunday, April 19, 2015: 9:15 AM-10:15 AM
Room 30CD (San Diego Convention Center)

Course Description
Course will provide the administrator with tools necessary for implementing a "world class" customer service program for their practice.  Interactive participation by attendees will be involved with opportunities for questions and answers by the audience.  Do's and don'ts will be illustrated and explored!

Steven R. Robinson, COE, FASOA